This Privacy Policy describes how berrycultured.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify, Google, Mailchimp.

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify, Google, Mailchimp, Paypal.

Customer support information

• Examples of Personal Information collected: Shopify, Google, Mail chimp, Paypal.
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Disclosure for a business purpose: Mailchimp

Delivery

Your order will be fulfilled by the delivery date set out in the confirmation email sent to you or, if no date is specified, then within 30 days of the confirmation email.

Products purchased by you will belong to you as soon as we have received full payment for them and will be your responsibility from the time of delivery to you or a person nominated by you to receive them on your behalf.

Minors

The Site is not intended for individuals under the age of 18 and younger. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
• Instagram for Targeted Advertising
  

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Although not required in order to use or make a purchase on our Website, you can register for an account with us.

If you do so, you will need to provide us with certain information, including your name, email address and postal address, and you will need to choose a password. For more information on how we may use this information, please refer to our privacy policy.

When registering for an account or purchasing products as a guest, you agree to provide current, complete and accurate information. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

If you register for an account, you agree to keep your password and other account details confidential. You must not disclose these details to any third party.

Intellectual Property

We are the owner or the licensee of all intellectual property rights (including trade marks) in the Website, and in the material published on it. All such rights are reserved to us and our licensors.  As a visitor to the Website, you may download a single copy of the material published on the Website for your own non-commercial, private viewing purposes only.  No copying or distribution of such material for any commercial or business use is permitted without our prior written consent.

You must not modify the paper or digital copies of any materials you have printed off or downloaded from the Website in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.  In addition, you may not include a link to the Website or display the contents of the Website surrounded or framed or otherwise surrounded by material not originating from us without our prior written consent.

If you print off, copy or download any part of the Website in breach of these Terms of Service, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Changes

We reserve the right at any time to modify or discontinue the Website (or any part of it) or any of the services offered via the Website without notice at any time.

We will not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Website or any service offered via the Website.

We may also, in the future, offer new services and/or features through the Website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

We may change any products to reflect changes in laws and regulatory requirements, and to implement minor adjustments and improvements. We reserve the right to discontinue any product at any time, and to add new products.

We may change the prices for products at any time by posting new prices on our Website, but changes will not affect orders for which we have already received payment.

It is always possible that, despite our best efforts, some of the items listed on our Website may be incorrectly priced. We will usually verify prices as part of our dispatch procedure so that, where a product's correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product's correct price is higher than the price stated on our Website, we will usually, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection. If we accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognized by you as an error, we may end the contract, refund you any sums you have paid and require the return of any applicable products provided to you.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to this page. Whilst we will endeavour to notify you of significant changes to these Terms of Service,it is your responsibility to check this page for changes every time you access the Website. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes. If you purchase any products via the Website, the Terms of Service in effect at the time when you place your order shall prevail, and we advise that you print off a copy for your records.

These Terms of Service were last updated on Oct 2021.

Our Website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@berrycultured.com or by mail using the details provided below:

530 E. McDowell Rd, 107-216, Phoenix AZ 85004, United States